Best Canditate
As a Service Leader, your role is centered around ensuring a positive customer experience by maintaining safety standards, preparing and serving high-quality food, and overseeing the training of the restaurant crew to deliver excellent customer service. You will be responsible for maintaining a clean and organized service line while ensuring the proper functioning of equipment. During your working hours, you will be actively engaged in tasks, unless on break. When not occupied, you will assess and assist with other necessary tasks.
Job Requirements:
- Previous experience as a Chipotle Crew member and/or Kitchen Leader.
- Understanding and the ability to communicate Chipotle’s Food With Integrity philosophy.
- Proficiency in cash handling procedures.
- Familiarity with Food Safety regulations and health department requirements.
- Knowledge of office paperwork procedures.
- Strong communication skills in the primary language(s) of the work location.
- High school diploma.
- Background in the restaurant industry
About Key Responsibilities:
- Ensuring the service of delicious and high-quality food.
- Addressing and resolving food quality concerns.
- Upholding food safety protocols, including monitoring hand hygiene, glove changes, time and temperature, and adherence to food safety checklists and policies.
- Resolving customer incidents and contributing to positive customer interactions.
- Supervising crew breaks, shift transitions, meetings, and line schedules.
- Cross-training front-of-house crew and supporting their development.
- Assisting with crew performance evaluations.
- Nurturing future Service Leaders.
- Supporting administrative tasks, including cash handling policies, banking, and office paperwork.
- Maintaining operational office equipment and overseeing office supplies.
