Best Canditate
We are currently seeking a Receptionist to play a pivotal role within our team. The chosen candidate will be responsible for creating a welcoming atmosphere, verifying customer IDs, managing phone communications, and providing support to both customers and staff. We are looking for an individual with a pleasant demeanor, strong listening skills, and effective communication abilities to cater to diverse audiences.
Job Requirements:
Essential Requirements:
- Age of 21 or above, with the capability to successfully pass all mandatory pre-employment screenings and background checks to attain and sustain a Cannabis Business Identification Card.
- Possess at least 1 year of experience in receptionist, retail, or customer-facing roles within the hospitality industry.
- Reside locally or be open to relocation, equipped with reliable transportation and a valid driver’s license.
- Proficient in using computers and various electronic devices such as phones and tablets.
Qualities:
- Friendly and professional demeanor, coupled with high emotional intelligence and strong interpersonal skills.
- Innovativeness, practicality, resourcefulness, and a strong sense of integrity.
- Proactive and motivated work ethic.
- Some knowledge of and passion for cannabis.
- Quick learner with exceptional time management abilities.
- Excellent oral and written communication skills.
- Neat appearance and strong personal hygiene.
- Eagerness to learn and follow all store policies, procedures, and relevant local, state, and federal regulations.
- Capable of:
- Exercising sound judgment while working both independently and within a team setting.
- Paying meticulous attention to detail and following instructions accurately.
- Applying critical thinking, common sense, and independent problem-solving.
- Juggling multiple tasks and prioritizing effectively in a fast-paced retail environment, maintaining composure under pressure.
- Lifting, carrying, and managing loads up to 50 pounds (or up to 200 pounds with assistance).
- Standing, sitting, and walking for extended periods (over 5 hours per day).
- Engaging in activities such as squatting, kneeling, bending, and reaching with minimal assistance.
Preferred Qualifications:
- Over 1 year of experience in an administrative assistant role.
- Possession of a high school diploma or a general equivalency diploma (GED), and any college education is an added advantage.
- Exceptional typing speed, demonstrated by achieving 70+ words per minute.
- Proficiency in Spanish is a beneficial skill.
- Prior involvement in the cannabis industry is highly advantageous.
Additional Notes & Disclaimers:
- Flexibility in working various shifts, including days, evenings, weekends, and some holidays, based on business needs and employee preferences.
- This role requires on-site presence and is not remote.
- By applying for the position, you also agree to subscribe to the Company’s newsletter, with the option to unsubscribe anytime using the link provided at the email’s bottom.
- Company’s opening process is ongoing, and certain details, including hiring timelines, are subject to change.
About Key Responsibilities:
- Warmly welcome visitors, confirm their legal age through ID verification, and direct them to the salesroom.
- Efficiently handle incoming phone calls, directing them appropriately while maintaining the telecommunications system.
- Assist visitors by addressing basic queries and responding to general emails/messages, including inquiries about our location, website, operating hours, and facilities.
- Provide exceptional customer service to promote a positive work environment.
- Foster and maintain positive relationships with customers, colleagues, and community members.
- Collaborate seamlessly with all team members within a dynamic and fast-paced retail setting.
- Stay informed about cannabis-related matters and actively participate in continuous training.
- Maintain a tidy and sanitized workstation while contributing to the overall organization of the store.
- Adhere to established policies, procedures, regulations, and core values to ensure compliance.
- Communicate any concerns or requests to management as needed.
- Contribute to data entry tasks and provide administrative support to the executive team.
- Monitor the lobby to ensure the safety of customers, employees, and company assets.
- Offer support to all team members and undertake additional tasks as required.
