Best Canditate
The Billing Specialist plays a crucial role in ensuring revenue is secured through the verification and processing of receipts, resolving discrepancies, and handling billing-related inquiries. This position is responsible for producing and managing client billing while maintaining effective communication with various teams and addressing billing-related questions.
Job Requirements:
- Bachelor's degree in Accounting, Finance, or a related field with 2-3 years of relevant experience.
- Strong organizational skills and meticulous attention to detail are essential.
- Exceptional proficiency in Microsoft Office applications.
- Basic accounting knowledge, including journal entry preparation and general ledger account reconciliation.
- Strong analytical, organizational, and problem-solving skills for effective data interpretation.
- Excellent interpersonal and communication skills with a track record of effectively communicating key data.
About Key Responsibilities:
- Collaborate with the sales and sales support teams to ensure accurate accounting of transactions.
- Generate weekly aging reports and bi-monthly delinquent reports.
- Process customer and vendor invoices on a daily basis.
- Resolve collections issues by examining customer payment plans, payment history, credit lines, and coordinating with Collections Specialists.
- Work closely with internal departments to investigate and rectify billing errors.
- Address customer inquiries regarding payment status, billing issues, payment problems, critical business matters, refunds, and other customer service-related tasks.
- Maintain up-to-date and accurate vendor files.
- Provide excellent customer service by responding to account inquiries and researching account histories for both internal and external customers.
- Research and allocate customer payments and prepare refunds when necessary.
- Process credit card payments and manage refunds.
- Investigate returned mail and update address information in the system.
- Handle inquiries from cardholders regarding charges and reconcile chargebacks.
- Process credits to customer accounts for product returns, freight charges, and taxes.
- Record customer payments by accurately documenting checks and credit card transactions.
- Record revenues by verifying and entering transactions from bank wires and local deposits.
- Resolve valid or authorized deductions by entering adjusting entries.
- Address invalid or unauthorized deductions following pending deduction procedures.
- Summarize receivables by maintaining invoice accounts, coordinating monthly transfers to accounts receivable accounts, verifying totals, and preparing reports.
- Safeguard the organization's value by maintaining confidentiality of information.
- Ensure all transactions comply with company and federal financial policies, procedures, and accounting controls.
- Assist with accounting tasks such as general ledger analysis/reconciliations and journal entry preparation and entries.
- Provide backup support for the switchboard and offer administrative assistance as needed.
- Assist other team members with workflow and special projects as required.
- Perform additional duties as assigned.
