Best Canditate
We are actively seeking a highly skilled and dynamic individual to join our team as the Assistant General Manager (AGM). In this key role, you will collaborate closely with the General Manager to ensure the seamless operation and success of our business. Your responsibilities will involve maintaining a positive guest experience, overseeing various departments, and contributing to strategic planning.
Offerings
- Signing bonus of £450 (Terms & Conditions apply).
- Referral scheme with a gross bonus of £450 (unlimited referrals).
- 50% discount on onsite food and beverages.
- Rewards and discounts platform.
- SmartTech and CycleToWork schemes.
- Access to on-shift meals.
- Local business partnership discounts.
- Hybrid working arrangement (1 day per week WFH).
- Comprehensive benefits, including a pension scheme, bonus, and more.
About Key Responsibilities:
- Strategic Oversight: Collaborate with the General Manager to develop and execute the company's strategic vision, focusing on service excellence, safety, and key performance indicators (KPIs).
- Guest-Centric Focus: Uphold our reputation as a welcoming and professional destination, ensuring that members, guests, and the team have a memorable and enjoyable experience.
- Business Development: Monitor the competitive landscape and devise strategies to expand market share, attract new business, and foster partnerships to enhance service offerings.
- Operational Efficiency: Work closely with department heads to ensure seamless operations, adherence to standards, and compliance with regulations, with the aim of maximizing efficiency and profitability.
- Team Leadership: Lead and motivate the team to maintain a high level of service quality, encourage innovation, and foster continuous growth and development.
- Financial Stewardship: Assist in financial planning, budgeting, and forecasting processes, striving to maintain fiscal stability and support growth.
- Client Relationship: Build and nurture strong relationships with members, guests, and the community, ensuring their satisfaction and loyalty.
- Collaborative Efforts: Partner with various departments, such as the kitchen, membership, marketing, and support office, to enhance operations, programming, and overall service.
- Employee Development: Oversee training and development programs to enhance employee morale, foster teamwork, and ensure compliance with policies.
- Communication Hub: Effectively communicate with stakeholders, team members, and the community to represent the company positively and drive engagement.
